Terms & Conditions

Your data is securely protected

We understand how important privacy is to the professionals and clients who use our platform. Below is information on how we collect, use, and protect your personal data.

What data we collect

Upon registration

Name, contact phone number, email, and city — the minimum information required to create a profile and facilitate communication between professionals and clients.

When using the platform

Order history, reviews, correspondence with service providers or clients via the platform, and activity data from your personal account.

Technical data

IP address, device type, and cookie data—to improve website performance and ensure security.

How we use your data

To match you with suitable specialists and display service provider profiles

To facilitate communication between parties (notifications regarding orders, messages, and reviews)

To improve service quality and personalize recommendations To ensure platform security and prevent fraud

We never sell your personal data to third parties or use it for purposes unrelated to the platform's operation.

Who has access to your data

Access to your personal data is strictly limited:

Service providers and clients see only the information you have chosen to publish on your profile (name, photo, service descriptions, reviews).

Contact details (phone number, email) are shared only after both parties have confirmed their intention to work together.

Platform staff have access to data solely for the purpose of performing their duties—such as technical support, moderation, and security.

Your rights

At any time, you can:

Request a copy of your personal data Update or correct inaccuracies in your profile

Restrict the processing of specific data Completely delete your account and associated data

To exercise these rights, please email us at privacy@example.com

Platform Safety

Service Provider Vetting

We moderate profiles and enforce platform rules to ensure clients can trust the specialists.

Fraud Protection

Our monitoring system helps detect suspicious activity and fake profiles.

Secure Communication

We recommend handling all correspondence and agreements through the platform; this helps protect both parties in the event of a dispute.

Reviews and Complaints

If you encounter unprofessional behavior, please let us know—we will promptly review your report and take appropriate action.

Cookies

We use cookies to ensure the site functions correctly, to analyze traffic, and to personalize content. You can manage your cookie settings in your browser at any time.

Data Storage

Personal data is stored only for as long as necessary to provide platform services or as required by law. Once an account is deleted, the data is removed or anonymized within the established timeframes.

We strive to build a platform you can trust. Safeguarding your data is part of our responsibility to the professionals and clients who use our service.